Privacy Policy of "uniassistbd"
Welcome to “uniassistbd” (“we,” “our,” “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://uniassistbd.com) or use our services. By accessing our platform, you agree to the practices described in this Privacy Policy.
If you have any questions or concerns, please contact us at uniassistbd@gmail.com.
1. Definitions
- “We,” “Our,” “Us” – Refers to “uniassistbd” and its administrators.
- “You,” “Your,” “User” – Refers to anyone accessing our website or using our services.
- “Website” – Refers to our official website, https://uniassistbd.com.
- “Personal Information” – Any information that identifies you, such as your name, email address, phone number, or other data provided to us.
- “Third Parties” – Refers to individuals or entities apart from the user and “uniassistbd”.
2. Information We Collect
A. User-Provided Information
When you register or use our services, we may collect:
- Your name, email address, phone number, and educational details.
- Transactional information related to payments and purchases.
- Queries and feedback submitted via forms or emails.
- Documents for Admission: For processing admissions to Russian universities, we may collect and store the following:
- Passport copies.
- Academic certificates (e.g., SSC, HSC, or equivalent).
- Other necessary documents related to your educational background and eligibility.
B. Automatically Collected Information
We may automatically gather:
- Your device type, operating system, browser type, and IP address.
- Usage data, such as pages visited and interaction time.
C. Cookies and Tracking Technologies
Our platform uses cookies to:
- Enhance user experience and provide personalized content.
- Track session activity and improve website performance.
You can disable cookies through your browser settings, though some features may become unavailable.
3. How We Use Your Information
We use the information collected to:
- Provide and improve our services.
- Facilitate and process student admission to Russian universities.
- Verify and authenticate student identities.
- Manage application requirements with universities.
- Securely store and transfer admission-related documents to partner institutions.
- Personalize your experience and send relevant updates.
- Process payments and handle transactions securely.
- Communicate regarding support, updates, and promotional offers.
4. Handling Student Documents
We understand the sensitivity of documents like passports and academic certificates. These will be:
- Collected only with your explicit consent for the purpose of university applications.
- Stored securely with access restricted to authorized personnel.
- Shared only with partner institutions, Russian universities, or third-party service providers directly involved in the application process.
- Permanently deleted upon request after the completion of your admission process, unless otherwise required by law.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
- Service Providers: With trusted third parties to facilitate services, such as document translation or university processing.
- Universities: Sharing application-related documents with Russian universities.
- Legal Requirements: To comply with applicable laws, regulations, or legal proceedings.
- Corporate Transactions: In case of mergers, acquisitions, or asset transfers.
6. Data Security
We use industry-standard measures to protect your information from unauthorized access, loss, or misuse. Sensitive documents and data are stored securely in encrypted formats. While we strive for perfection, no online system is entirely secure. We encourage you to protect your account credentials and exercise caution online.
7. External Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies before providing any information.
8. Confidentiality
Your information, including sensitive documents, is treated as confidential and is not disclosed to third parties without your consent, unless required by law. We do not engage in unsolicited communication outside the scope of your consent.
9. Retention of Information
We retain your data, including admission-related documents, for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Upon your request, we will delete your personal information, subject to any legal or technical constraints.
10. Access and Modification of Your Information
You may access and update your personal information and documents by contacting us at uniassistbd@gmail.com. Please note that some information may remain in our backups for legal or technical reasons.
11. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.
12. Disputes and Jurisdiction
Any disputes arising from this Privacy Policy will first be addressed through mediation. If unresolved, arbitration will follow in Dhaka, Bangladesh, conducted in English. The decisions of the arbitrators will be binding.
13. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the last updated date. Your continued use of our services constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us:
Email: uniassistbd@gmail.com